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Terms & Conditions

General Terms and Conditions for Hotel Accommodation Contracts

I. Scope of Applicability

  1. These terms and conditions apply to contracts for the rent of hotel rooms for accommodation purposes and to all other goods and services supplied to the customer by the hotel.
  2. In order to sublet the rooms that have been rented, to use the hotel rooms for other purposes than for accommodation, for public invitations or other advertising purposes, for interviews, sales or similar events the customer must obtain the prior written consent of the hotel who may also demand payment of an additional remuneration. § 540 paragraph 1, sentence 2 of the German Civil Code is not applicable insofar as the customer is not a consumer.
  3. The customer`s general terms and conditions only apply if this is previously expressly agreed in writing.


II. Conclusion of a Contract, Parties, Liability, Statute of Limitations

  1. The contract shall come into force upon the hotel`s acceptance of the customer`s application. At its discretion, the hotel may confirm room reservation in writing.
  2. If a third party placed the order on behalf of the customer, then the aforementioned third party, together with the customer shall be liable as joint debtor vis-á-vis the hotel for all obligations arising from the hotel accommodation contract only if the hotel has an appropriate declaration to this effect from the third party.
  3. Any claims against the hotel shall be limited to one year after the commencement of the general statue of limitations stated in § 199, paragraph 1 German Cicil Code. Damage claims are limited to five years after commencement of the aforesaid statue of limitations. The reduction of the statute of limitation periods shall not apply to claims which are based on an intentional or grossly negligent breach of obligation by the hotel.
  4. The customer must inform the hotel without being asked, at the latest upon conclusion of the contract, if the customer`s use of the hotel service/s is likely to endanger the smooth operation of the hotel, the security or the reputation of the hotel in the public eye.


III. Services, Prices, Payment, Set-Off

  1. The hotel is under the obligation to provide the rooms booked by the customer and the goods/ services agreed upon. The customer is obliged to pay the applicable or agreed prices of the hotel for rooms provided and for other services supplied. This shall also apply to services and outlay  to third  parties which the hotel provides upon the customer`s express wish.
  2. Prices agreed are inclusive of statutory VAT at the current rate. If the period between the conclusion and the fulfillment of the contract is longer than 4 months and if the applicable rate of value added tax is increased during this period, the prices will be adjusted accordingly.
  3. If the period between conclusion and the fulfillment of the contract exceeds four months and if the price generally charged by the hotel for such services increases, then the hotel may raise the contractually agreed price appropriately by a maximum of five per cent.  For every further year lying between the conclusion and the fulfillment of the contract, the upper limit increases by further five per cent.
  4. Moreover, the hotel may change prices if the customer later wishes to make changes to the number of rooms reserved, the hotel services to be provided, or the length of guests`stay, subject to the hotel`s consenting to such changes.
  5. Unless otherwise agreed, the hotel`s invoices are payable and due in full within ten days of receipt. The hotel is entitled at any time to make accumulated accounts receivable due and to demand payment without undue delay. Upon default of payment, the hotel is entitled to demand the appropriate applicable statutory default interest. The hotel reserves the right to prove greater demage. If the customer fails to pay on time, the hotel will be entitled to charge interest on arrears at the current statutry rate (currently 8%)/ in the case of legal transactions involving a consumer at 5% above the base rate. For each official remind issued after he falls into arrears, the customer must reimburse reminder costs of € 5,00 to the hotel. All other costs incurred for the purpose of collection must be borne by the customer.
  6. The hotel is entitled to require the payment of a reasonable deposit or the provision of security either on or after the conclusion of the contract. The amount of an advance payment and payment dates may be agreed in writing in the hotel booking contract.
  7. The customer is only entitled to offset claims which have been recognized as valid or which are legally final and binding against claims of the Hotel.
  8. Pets may only be brought in if the hotel has consented beforehand, and a charge may be imposed.


IV. Repudiation by Customer (Cancellation, Annulment)/  Failure to use Hotel Services (No Show)

  1. Cancellation by the customer of the contract concluded with the hotel requires the hotel`s written consent. If consent is not given, then the price agreed in the contract must be paid even if the customer does not make use of the contractual services. This shall not apply with the breach of obligation of the hotel to take into account the rights, objects of legal protection and interests of the costumer, if abiding to the contract is no longer reasonable or another statutory or contractual cancellation right exists.                                       
  2. To the extent that the hotel and the customer agreed in writing upon a date for a cost-free cancellation of the contract, the customer may cancel the contract up to that date without incurring payment or damage compensation claims by the hotel. The customer`s right of cancellation shall expire if he does not exercise his cancellation right in writing vis-á-vis the hotel by the agreed date, insofar as no case pursuant to No. 1, sentence 3 supra exists.
  3. If the rooms are not used by the customer, the hotel must give an appropriate credit for the income from renting the rooms to other parties and also for saved expenses.
  4. At their discretion the hotel may demand the contractually agreed compensation and make a flat-rate deduction for saved expenses. In this case, the customer is obligated to pay 90 per cent of the contractually agreed rate for accommodation with or without breakfast or for packages including external services, 70 per cent for accommodation with half-board, and 60 per cent for accommodation with full-board packages. The customer is at liberty to show that claim mentioned above was not incurred or not incurred to the amount demanded.


V. Cancellation by the Hotel

  1. To the extent that a right of gratis cancellation within a certain period is agreed in writing with the customer, the hotel is entitled for its part to cancel the contract during that period if there are inquiries from other customers regarding the contractually reserved rooms and the customer does not waive his right of rescission upon inquiry thereof by the hotel. The same applies to the granting of an option if there are other inquiries and the customer is, if requested by the hotel, not prepared to make a fixed booking.
  2. If an agreed advance payment or an advance payment demanded pursuant to Item III , No. 6 supra is not made even after a reasonable period  of grace set by the hotel has expired, then the hotel is likewise entitled to cancel the contract.
  3. Moreover, the hotel is entitled to effect extraordinary cancellation of the contract for a materially justifiable cause, e.g. if
    •    force majeure or other circumstances for which the hotel is not responsible make it impossible  to fullfill the contract;
    •    rooms are reserved with misleading or false information regarding material fact,  such as the identity of the customer or the purpose;
    •    the hotel has just cause to believe that use of the hotel`s services might jeopardize the smooth operation of the hotel, its security or public reputation, without being attributable to the hotel`s spere of control or organisation;
    •    there is a breach of the item I No.2 supra.
  4. The customer can derive no right to compensation from justifiable cancellation by the hotel.
  5. The hotel is entitled to forbid and/or demand the immediate termination of interviews and sales or similar events which have not been approved.
  6. If in case of cancellation according to No. 2 or 3 supra, the hotel has a claim for damages, the hotel may charge a lump sum for the claim. In this case, clause IV No. 4, sentences 2 and 3 apply accordingly.


VI. Room Availability, Delivery and Return

  1. The customer does not have the right to be provided with specific rooms.
  2. Reserved rooms are available to the customer from 3 p.m. on the agreed arrival date. The customer does not have the right to earlier availability.  Unless a later arrival time has been expressly agreed upon or the respective room has been paid in advance, the hotel is entitled to let the booked room to another party after 6 p.m. without the customer being able to derive a claim against the hotel from this fact. This is without effect on any claims from the hotel resulting from clause IV. There is no obligation to let the room to another person.
  3. Rooms must be vacated and made available to the hotel no later than 11 a.m. on the agreed departure date. After that time, on the grounds of the delayed vacating of the room resulting in use exceeding the contractual time, the hotel may charge 50 per cent of the full accommodation rate (list price) for the additional use of the room until 6:00 p.m. (after 6:00 p.m.: 100 per cent). The customer is at liberty to prove that the charge mentioned was not incurred or not incurred to the amount demanded.


VII. Liability of the Hotel

  1. The hotel is liable to exercise the duty of care of an ordinary merchant pursuant with the performance of its obligations arising from the contract. Claims of the customer for reimbursement of damages are precluded except for such that result from injury to life, body or health when the hotel is responsible for the breach of the obligation, furthermore other damage resulting from an intentional or grossly negligent breach of obligation by the hotel and damage resulting from an intentional or negligent breach of similar typical contractual obligations of the hotel. A breach of obligations by the hotel is deemed to be equivalent to a breach of the statutory representative or employee. Should disruptions or defects in the performance of the hotel occur, the hotel shall, upon gaining knowledge therof or upon objection from the customer, act to remedy such without undue delay. The customer is obliged to undertake actions resonable for him to eliminate the disruption and to keep any possible damage at a minimum. Moreover, the customer is obliged to inform the hotel as soon as possible if an extraordinary high loss is liable to arise.
  2. The hotel is liable to the customer for property brought in to the hotel in accordance with the statutory provisions, i.e., up to one hundred times the room rate, not to exceed an amount of € 3.500  and for cash, securities and other valuables not exceeding an amount of € 800 (and only if these were stored in the locked room-safe). Cash, securities and valuables may be stored in the hotel safe up to a maximum value limit corresponding to the insurance cover in place for the hotel concerned. The hotel recommends guests to take advantage of this service. Liability claims expire unless the customer notifies the hotel immediately after gaining knowledge of the loss, destruction, or damage (§ 703 German Civil Code). With regard to more extensive liability of the hotel, No.1, sentences 2 to 4 supra shall apply respectively.
  3. If the customer is provided with a parking space in the hotel garage or an open air hotel parking space, this does not constitute a safekeeping agreement, even if a fee is charged. The hotel has no monitoring obligation. The hotel assumes no liability for loss of or damage to motor vehicles parked or manoeuvred on the hotel`s property or in a parking space, nor the contents thereof, excepting cases of intent or gross negligence. No. 1, sentences 2 to 4 supra shall apply respectively. The hotel must be informed immediately about possible damage.
  4. Wake-up calls carried out by the hotel with  the greatest possible diligence, but no liability is accepted. Messages, mail, and merchandise deliveries for guests are handled with care.  The hotel will deliver, hold, and for a fee forward such items (on request). No. 1, sentences 2 to 4 supra shall apply respectively.
  5. Items that the customer has left behind are only forwarded at the customer´s request, risk and costs. The hotel keeps such items for three months after which time they are, as far as they have any value, handed over to the local lost property office. No. 1, sentences 2 to 4 supra shall apply respectively.


VIII. Final Provisions

  1. Amendments and supplements to the contract, the acceptance of applications, or these General Terms and Conditions for the Hotel Accommodation must be made in text format, otherwise, they are not valid. Unilateral amendments and supplements by the customer are not valid.
  2. Place of performance and payment is the location of the registered office of the hotel
  3. The sole places of jurisdiction for commercial transactions - including disputes about cheques and bills of exchange – is the registered office of the hotel. If a contract partner meets the requirements of § 38 Paragraph 2 of the German Code of Civil Procedure (ZPO) and does not have a general place of jurisdiction in Germany, the registered office of the hotel shall be considered the place of jurisdiction.
  4. The contract is governed by and shall be construed in accordance with the laws of the Federal Republic of Germany. The application of the UN Convention on the International Sale of Goods and the conflict of laws are precluded.
  5. Should individual provisions of these General Terms and Conditions for Hotel Accommodation Contracts be or become invalid or void, the validity of the remaining provisions shall remain unaffected thereby. In this case, the parties will agree upon a new provision being as close as possible to the sense of the invalid one

General Terms and Conditions for Events

I. Scope of Applicability

  1. These Terms and Conditions govern contracts for the renting of the hotel`s conference, banquet, and convention rooms for events such as banquets, seminars, conferences, exhibitions, and presentations, etc. as well as all other associated services and goods connected therewith provided by the hotel.
  2. The hotel`s prior written consent is required if the rooms, areas, or dispaly cases are to be rented or sublet to a third party, or if invitations are issued for introductory interviews, sales promotions, or simila events, whereby § 540,  paragraph 1 sentence 2 German Civil Code is waived insofar as the customer is not a consumer.
  3. The customer`s general terms and conditions shall apply only if this is previously expressly agreed in writing
  4. Any kind of publications, in which is mentioned the venue must be supplied to the hotel in good time beforehand for information. They are subject to approval by the hotel.
  5. The additional terms agreed on the conclusion of the individual contract also apply.


II. Conclusion of Contract, Parties, Liability, Statute of Limitations

  1. The contract shall come into force upon the hotel`s acceptance of the customer`s application.
  2. If the customer/ ordering party is not even organizer itself, or if a commercial agent or organizer is being used by the event organizer, then these parties shall be liable together with the event organizer as joint and several debtors for all obligations arising from the contract , insofar as the hotel has received an appropriate declaration of the event organizer.
  3. The hotel is liable to exercise the duty of care of an ordinary merchant pursuant with the performance of its obligations arising from the contract. Claims of the customer for reimbursement of damages are precluded except for such that result from injury to life, body or health when the hotel is responsible for the breach of the obligation, furthermore other damage resulting from an intentional or grossly negligent breach of obligation by the hotel and damage resulting from an intentional or negligent breach of similar typical contractual obligations of the hotel. A breach of obligation by the hotel is deemed to be equivalent to a breach of the statutory representative or employee. Should disruptions or defects in the performance of the hotel occur, the hotel shall, upon gaining knowledge thereof or upon objection from the customer, act to remedy such without undue delay, The customer is obliged to undertake actions reasonable for him to eliminate the disruption and to keep any possible damage at a minimum. Moreover, the customer is obliged to inform the hotel as soon as possible if an extraordinary high loss is liable to arise.  
  4. Any claims against the hotel shall be limited to one year after the commencement of the general statute of limitations stated in §199 paragraph 1 German Civil Code. Damage claims are limited to five years after commencement of the aforesaid statute of limitations. The reduction of the statute of limitation periods shall not apply to claims which are based on an intentional or grossly negligent breach of obligation by the hotel.
  5. If the event concerned is, due to its political, religious or other nature, such as to jeopardise the smooth running of the business or the safety or public reputation of the hotel, the customer must notify the hotel of this on his own initiative at the latest when the contract is concluded.
  6. Messages, mail, and merchandise deliveries for guests are handled with care. The hotel will deliver, hold, and  for a fee forward such items (on request). No.4, sentences 2 to 4 supra shall apply respectively.
  7. If the customer is provided with a parking space in the hotel garage or an open air hotel parking space, this does not constitute a safekeeping agreement, even if a fee is charged. The hotel has no monitoring obligation. The hotel assumes no liability for loss of or  damage to motor vehicles parked or manoeuvred on the hotel`s property or in a parking space, nor the contents therof, excepting cases of intent or gross negligence. No. 4, sentences 2 to 4 supra shall apply respectively. The hotel must be informed immediately about possible damage.


III. Services, Prices, Payment, Set-Off

  1. The hotel is under an obligation to provide the goods/services ordered by the customer and promised by the hotel.
  2. The customer is obligated to pay the hotel`s customary rates or those contractually agreed upon for the services ordered. This shall also apply to services and outlay to third parties which the hotel provides upon the customer`s express wish, in particular for claims of copyright exploitation companies.
  3. Prices agreed are inclusive of statutory VAT. If the period between the conclusion and the fulfillment of the contract is longer than 4 months and if the applicable rate of value added tax is increased during this period, the prices will be adjusted accordingly. 
  4. If the period between conclusion and fulfillment of the contract exceeds four months and if the price generally charged by the hotel for such services increases, then the hotel may raise the contractually agreed price appropriately by a maximum of five per cent. For every further year lying between the conclusion and the fulfillment of the contract, the upper limit increases by further five per cent. This is without prejudice to price changes according to No. 3.
  5. Prices may also be adjusted by the hotel if the customer subsequently wishes to change the number of rooms booked, the goods/ services to be provided by the hotel or the period of occupation and the hotel agrees to this.
  6. Unless otherwise agreed, the hotel`s invoices are payable and due in full within ten days of receipt. The hotel is entitled at any time to make accumulated accounts receivable due and to demand payment without undue delay. Upon default of payment, the hotel is entitled to demand the appropriate applicable statutory default interest. The hotel reserves the right to prove greater damage. If payment is not made on time, the hotel will be entitled to charge interest on the arreas at the statutory rate (currently 8%)/ in the case of legal transactions involving a consumer at 5% above the base rate. For each official reminder issued afer arrears arise, the customer must reimburse reminder costs of € 5,00 to the hotel. All other costs incurred for the purpose of collection must be borne by the customer.
  7. If a minimum turnover figure has been agreed and this is not reached, the hotel is entitled to demand 60 per cent of the difference as loss of profit unless the customer proves a lower or the hotel a higher damage.
  8. The customer may only set-off or reduce a claim by the hotel with a claim is undisputed or decided with final, res judicata effect.
  9. The hotel is entitled to demand a reasonable advance payment or deposit as security upon conclusion of the contract or thereafter, providing the legal provisions for package tours are adhered to. The amount of the advance payment dates may be included in writing in the contract.
  10. If circumstances become known after the signing of the contract which in the opinion of the hotel cast doubt on the creditworthiness of the customer, the hotel will be entitled to withdraw from the contract or to require payment in advance or the provision of security before supplying the agreeed goods/services.

IV. Repudiation by the Customer (Cancellation, Annulment)

  1. The written agreement of the hotel shall be required for a gratis cancellation by the customer of the contract concluded with the hotel. If such agreement is not given then the agreed room rent from the contract as well as the services to be performed by third parties shall also be paid regardless of whether the customer avails himself of the contractual services and rental to a third party is no longer possible. This shall not apply with the breach of the obligation of the hotel to take into account the rights, objects of legal protection and interests of the customer, if holding to the contract is no longer reasonable or another statutory or contractual cancellation right exists.
  2. To the extent that the hotel and the customer agreed in writing upon a date for a gratis cancellation of the contract, the customer may cancel the contract up to that date without incurring payment or damage compensation claims by the hotel. The customer`s right of cancellation shall expire if he does not exercise his cancellation right in vis-à-vis the hotel by the agreed date, insofar as no case pursuant to No. 1, sentence 3 supra exists.
  3. If the customer cancels between the eights and fourth week prior to the date of the event, the hotel shall be entitled to charge – in addition to the agreed rent – 35 per cent of lost consumption sales (70 per cent of the consumption sales for any later cancellation).
  4. Consumption sales are calculated using the following formula: menu price of the event plus beverages times plus the number of participants. If a price for the menu had not been agreed, then the least expensive three-course menu in the current set of event proposals shall apply. Beverages are charged with one third of the menu price.
  5. If a seminar flat rate per participant has been agreed, the hotel shall be entitled to charge, for a cancellation between the eighth and fourth week prior  to the date of the event, 60 per cent of the seminar flat rate times agreed number of participants (85 per cent for any later cancellation).
  6. The deduction of saved expenses is taken into account with the number 3 to 5 supra. The customer is at liberty to show that the claim mentioned above was not incurred or not incurred to the amount demanded.


V. Repudiation by the Hotel

  1. If a gratis right of cancellation by the customer within a certain time period has been agreed in writing, the hotel shall be entitled to cancel the contract itself within this time period if inquiries of other customers for the contractually booked event rooms exist and the customer, upon inquiry by the hotel, does not waive his right of cancellation. The same applies to the granting of an option if there are other inquiries and the customer is, if requested by the hotel, not prepared to make a fixed booking.
  2. Should an agreed advance payment or an advance payment demanded pursuant to clause III, No. 8 not be paid, then the hotel shall also be entitled to cancel the contract.
  3. Moreover, the hotel is entitled to effect extraordinary cancellation of the contract for a materially justifable cause, e.g. if
    •    force majeure or other circumstances for which the hotel is not responsible make it impossible to fulfill the contract;
    •    rooms are reserved with misleading or false information regarding material facts, such as the identity of the customer or the purpose; 
    •    the hotel has just cause to believe that use of the hotel`s services might jeopardize the smooth operation of the hotel, its security or public reputation, without being attributable to the hotel`s spere of control or organisation;
    •    there is a breach of the item I No.2 supra.
  4. The customer can derive no right to compensation from justifiable cancellation by the hotel. If, in case of a cancellation according to No. 2 or 3 supra, the hotel has a claim for damages, the hotel may charge a lump sum for the claim. In this case, clause IV No. 4, sentences 2 and 3 apply accordingly.
  5. The hotel is also entitled to withdraw if it becomes aware of circumstances indicating that its contract partner´s financial position has deteriorated substantially since the conclusion of the contract, in particular if the customer fails to settle the hotel´s outstanding claims or to provide adequate secuity and as a result doubt arises as to whether the hotel´s claims to payment will be satisfied. This will in particular be the case if
    •    the customer has applied for the initiation of insolvency proceedings, has commenced proceedings out of court for the purpose of settling his debts or has stopped payments,
    •    insolvency proceedings are commenced or an application for such commencement is rejected due to lack of assets or for any other reason.


VI. Changes in the Number of Participants and Time of Event

  1. If the number of participants changes by more than five per cent, the hotel must be informed at the latest ten businsess days before the start of the event. Such changes must be approved in writing by the hotel.
  2. A reduction in the number of participants of no more than five per cent by the customer shall be acknowledged by the hotel in its charges. For changes exceeding this amount, the originally agreed number of participants minus five per cent will be used. The customer shall have the right to reduce the agreed price by a higher amount if he can prove that the expenses saved are higher than the sum of the original number of participants less five per cent.
  3. If there is an increase in the number of participants, charges will reflect the actual number of participants.
  4. If the number of participants changes by more than ten per cent, the hotel shall be entitled to recalculate the agreed prices and to exchange the confirmed room reservations unless this is unreasonable for the customer.
  5. If the event`s agreed starting or ending times change and the hotel agrees to such alterations, the hotel may reasonably charge for the added cost of stand-by service, unless the hotel is at fault.
  6. In the case of events continuing after 11 p.m. the hotel may, unless otherwise agreed, charge staff costs on the basis if they are obliged to travel home at a time when public transport is no longer available and additional costs are incurred as a result.


VII. Bringing of Food and Beverages
The customer may not bring food or beverages to events. Exceptions must be agreed in writing with the hotel. In such cases, a charge will be made to cover overhead expenses. If this rule is contravended, the hotel will be entitiled to demand lump-sum damages per participant for the loss of the income which the hotel would otherwise have earned from providing goods/services. The hotel accepts no liability for damage to health caused by the consumption of food or drink taken out of the hotel.
VIII. Technical Facilities and Connections, Official Permits

  1. To the extent the hotel obtains technical and other facilities or equipment from third parties for the customer at the customer`s request, it does so in the name of, with power of attorney and on the account of the customer. The customer is responsible for the careful handling and safe return of the equipment. The customer shall indemnify the hotel for all third-party claims arising from the provision of the facilities or equipment.
  2. Written consent is required if the customer wishes to use his electrical equipment on the hotel`s electrical circuit. The customer shall be liable for malfunctions of or damage to the hotel`s technical facilities caused by using such equipment, to the extent that the hotel is not at fault. The hotel may charge a flat fee for electricity costs incurred through such usage.
  3. The customer is entitled to use his own telephone, telefax and data transfer equipment with the hotel`s consent. The hotel may charge a connection fee.
  4. If suitable equipment of the hotel remains unused because the customer`s own equipment is connected, a charge may be made for lost revenue.
  5. Malfunctions of technical or other equipment provided by the hotel will be remedied immediately whenever possible. To the extent the hotel was not responsible for such malfunctions, payment may not be withheld or reduced.
  6. The customer must obtain the official permits that are necessary for the event in due time and at his own expenses. He is responsible for complying with the public law requirements and other provisions.

IX. Loss of or Damage to Property brought in

  1. The customer bears the responsibility in case of damage or loss for all objects or exhibits or other items, including personal property, brought into the event rooms or into the hotel. The hotel assumes no liability for loss, destruction, or damage to or of such objects, including any financial damage, with the exception of cases of gross negligence or intent on the part of the hotel. Excepted hereof are cases of damage caused as a result of injury to life, body or health. In addition, in all cases in which the safe-keeping represents an obligation typical for a contract due to the circumstances of the individual case, release from this liability shall be prohibited.
  2. Decoration or decorative material brought in by the customer must conform to the fire safety regulations. The hotel is entitled to demand official evidence thereof. Should such proof not be given, then the hotel shall be entitled to remove materials already brought in at the customer`cost. Due to the possibility of damage, the hotel must be asked before objects are assembled or installed.
  3. Objects, exhibits or other items that have been brought in must be removed immediately following the end of the event. If the customer fails to do so, the hotel may remove and store such at the customer`s expense. If the objects remain in the room used for the event, the hotel may charge a reasonable compensation for use for the period that they remain there. The customer is free to prove that the above mentioned claim was not incurred or not incurred to the amount claimed.
  4. Other items left behind by the participants of the event are only forwarded at the request, the risk and costs of the respective participant.. The hotel keeps such items for three months after which time they are, as far as they have any value, handed over to the local lost property office.
  5. The hotel is liable for items brought in by the customer as provided by the rules of the German Civil Code (BGB) up to a maximum of 3.500 (§ 702 BGB). Liability is  excluded if rooms, conference rooms or containers in which the guest concerned left items were not locked. In accordance with the provisions of the German Civil Code (BGB), liability for cash and valuables is limited to € 800 (§ 702 BGB) and applies only if items were placed in the hotel`s own safe. Otherwise, the provisions of §§ 701 ff. BGB apply.
  6. Material used for packing items supplied for the event by the customer or third party must be disposed by the customer before or after the event. If the customer leaves packing materials in the hotel, the hotel will be entitled to dispose of them at the customer`s expense.

X. Customer´s Liability for Damage

  1. If the customer is a company, the said company shall be liable for all damage to buildings or furnishings caused by  participants or visitors to the event, employees, other third parties associated with the customer and the company itself. The same applies accordingly if the customer is a public law entity, a party or a union.
  2. The hotel may require the customer to provide reasonable security (e.g. insurance, security, deposits, sureties).


XI. Final Provisions

  1. Amendments or supplements to the contract, the application acceptance, or these General Terms and Conditions for Events must be made in text format. Unilateral amendments and supplements by the customer are invalid.
  2. Place of performance and payment is the location of the registered office of the hotel.
  3. For the purpose of dealings between merchants  the exclusive legal venue – including for disputes with respect to cheques and bills of exchange – is the hotel company´s registered place of business. The same applies insofar as a contracting party fulfills the reqiuirements of § 38 paragraph 2 of the German Code of Civil Procedure and does not have a legal domicile in Germany.
  4. The contract is governed by and shall be construed in accordance with the laws of the Federal Republic of Germany. The application of the UN Convention on the International Sale of Goods and the conflict of laws are precluded.
  5. Should individual provisions of these General Terms and Conditions for Events be or become invalid or void, the validity of the remaining provisions shall remain unaffected thereby. In this case, the parties will agree upon a new provision being as close as possible to the sense of the invalid one.