Terms of Payment:
The Full payment must be received 5 days prior to arrival date, net and without deduction of transfer charges etc.
Cancellation of Bookings:
Cancellation made later than 1 day till 18:00 o´clock before arrival or now-shows, will be charged at full booking value of the first night.
Cancellation fee for spa packages, cancelled less than 14 days prior to arrival, will be full booking value.
It is the responsibility of the Tour Operator/Travel Agent to deduct cancellation fees from the client making the cancellation, and to credit these amounts to the hotel.